About Us

Simplex Insurance Solutions is a privately owned and operated company who are members of the Steadfast Group, the largest insurance broker network in Australiasia.

Simplex Insurance Solutions has been in operation since 2005 and proudly assists a multitude of clients AUSTRALIA WIDE.

How Can We Help?

Insurance where we work for you!

  • We ask what is required
  • We contact the Insurance Companies
  • We obtain the RIGHT quote to meet your needs.

Who is Steadfast

Simplex Insurance Solutions is part of Australasia’s largest general insurance broker network, the Steadfast Group. We leverage Steadfast’s scale to ensure our clients have access to a wide range of insurance companies, a broad range of products, exclusive policy options, and of course, competitive pricing. And when the time comes and you need to make a claim, you will
have the backing of Steadfast behind you.

As a client of Simplex Insurance Solutions, you get the best of both worlds – local and personalised service, with the insurance expertise and support of a large organisation.

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Who is NIBA

NIBA Insurance Brokers Code Practice

We subscribe to the NIBA Code of Conduct. The Code provides that brokers:

  • Act in the best interests of the Client:
  • Provide full and accurate information for effective underwriting;- Provide advice and guidance to enable clients to make informed decisions on risk and insurance protection;
  • Respect the client’s confidentiality in relation to all records and information;
  • Ensure the validity and accuracy of all documentation;
  • Make available all relevant documentation, policies and certificates, endorsements, and premium calculations as may be required;
  • Be professional, efficient and responsive in all dealings;
  • In the event of a claim, take every step necessary to ensure prompt and fair settlement;
  • Work towards maintaining and enhancing the reputation of NIBA and its members;
  • Act in the spirit of the Code and encourage others to do likewise.

To obtain a copy of the Code, Email Us or click here to view further details

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